Cookie Policy
Welcome to The Grand River Lounge Cookie Policy. We use cookies and similar technologies on our website to enhance your experience when exploring our wood-fired dining options and social poker lounge. This policy explains what cookies are, how we use them, and the choices you have. We are committed to transparency and compliance with Australian privacy laws. Our website does not involve real-money gambling; all poker activities are strictly social and non-wagering.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and improve functionality. Cookies can be session-based, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device until they expire or you delete them.
We also use similar technologies like local storage and pixels for analytics. These technologies help us understand how visitors interact with our poker lounge pages and dining menus, allowing us to refine the experience for every guest.
How We Use Cookies
We use cookies to provide essential website functions, analyse traffic, and personalise your experience when browsing our dining and poker offerings. The main purposes are:
- Essential cookies enable core functionality like page navigation and secure booking forms, including reserving a poker seat.
- Analytics cookies help us understand which poker events or menu items are most popular, so we can improve our content.
- Preference cookies remember your choices, such as language or region, making your next visit smoother.
- Marketing cookies may be used to show relevant promotions for our poker lounge and restaurant.
Types of Cookies We Use
The following table summarises the types of cookies used on our website, their purpose, and duration.
| Category | Purpose | Duration | Examples |
|---|---|---|---|
| Essential | Necessary for the website to function, including booking a poker seat. | Session | Booking form tokens, security cookies |
| Analytics | Collect anonymous data about site usage to improve our poker lounge content. | Up to 2 years | Page visit counts, popular poker event views |
| Preference | Remember your settings, such as preferred dining time or poker table view. | Up to 1 year | Language selection, region preference |
| Marketing | Track visits to show relevant ads for our restaurant and poker events. | Up to 90 days | Promotional campaign tracking |
Managing Cookies
You can manage cookies through your browser settings or by using our consent management tool when you first visit the site. Most browsers allow you to block or delete cookies; instructions vary by browser. You can also adjust your preferences for non-essential cookies via the cookie banner. Disabling essential cookies may affect the functionality of the poker booking system.
- Open your browser's settings or preferences menu.
- Find the privacy or security section.
- Choose your preferred cookie settings, such as blocking third-party cookies or clearing existing cookies.
- Save your changes and refresh this page.
- For more help, visit your browser's support page.
Third-Party Cookies
We may use third-party services, such as analytics providers or booking platforms, that set their own cookies when you interact with our poker reservation system. These cookies are governed by the third party's privacy policies, and we do not control them. However, we strive to work with reputable providers.
Examples include Google Analytics for site traffic analysis and our table booking platform. These providers may use cookies to recognise your device across websites and improve their services.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our poker lounge operations. The effective date below indicates the latest revision. We encourage you to review this policy periodically. Significant changes will be communicated through a notice on our website.
Effective date: 5 September 2026
Contact Us
If you have any questions about our use of cookies or this policy, please contact us using the details below.
- Email: [email protected]
- Phone: +61 421 683 945
- Address: 1 Riverside Drive, Sydney NSW 2000, Australia